Frequently Asked Questions
1. Where do your products ship from?
All products are fulfilled and shipped via trusted production partners for global delivery. Not from Saskatoon.
2. How long does shipping take?
Canada/USA: 5-12 business days International: 10-20 business days
3. How long is production time?
2-5 business days.
4. Do you accept returns/exchanges?
Only for damaged items, incorrect items, misprints, or defects.
5. My order arrived damaged. What now?
Email: studio@prairieshieldinsurance.com with photos + order number.
6. Can I cancel or change my order?
Within 12 hours only.
7. Do you offer local pickup?
Not at this time.
8. What sizes do you offer?
Most items range from S to 3XL, some up to 5XL.
9. Do you offer custom designs?
Yes - email us your idea.
10. Are your products eco-friendly?
Print-on-demand reduces waste, and many printers use eco-friendly inks.